COVID-19 Updates

Monday 1 June 2020

Dear Members,

It has been 70 days since we closed our doors to help flatten the curve of COVID-19 and we would like to again thank our members, staff, affiliates and all involved with the Club for their support and commitment during these unprecedented times. In May 2020 we launched our new Takeaway Menu and have been heartened by your response with over 1,600 orders in just nine days of trade. Six of our chefs are now back on the tools and seven more restaurant staff taking orders, packing orders and delivering them curb-side.

On Sunday 31 May 2020 the Queensland Government announced that commencement of Stage 2 in the Roadmap to Easing Queensland Restrictions has been brought forward to today, Monday 1 June. This announcement includes two primary changes:

  1. Dining in Clubs and alike has increased to 20 patrons per venue (from 10 patrons) and increases to 20 patrons per room from Friday 5 June.
  2. Unlimited travel and stays within Queensland

This is an encouraging and welcomed development for our industry. However, upon opening we are required to adhere to an industry wide COVIDSafe plan which is still under review by the government. Once the approved plan is received we can review our operating systems to determine if it is viable to open the Club.

With this in mind, our sights remain set on re-opening at Stage 3 of the Roadmap on Friday 10 July. Until then we will continue to offer our Takeaway Menu,  complete maintenance work, review our processes and complete necessary training.

It now gives us great pleasure to announce that we are extending our Takeaway Service to include Saturday and Sunday nights from 4.30pm – 7.00pm. Simply call our new Takeaways phone on 0402 086 548 from 4pm to place an order, then we’ll meet you curb-side of our main entrance with your meals. Head to our webpage https://www.nambourrsl.com.au/dining-bars/takeaways to view our menu and for more information.

Takeaway Times at Nambour RSL Club

Wednesday – Friday | 12.30pm – 7.00pm
(pre-order from 8am)

&

Saturday – Sunday | 4.30pm – 7.00pm
(pre-order from 4pm)

Going forward our senior management will continue to monitor the advice of Government officials and provide updates as information comes to hand. We understand that these are challenging times and hope that you will return to visit your community club. If you have any concerns please email me at admin@nambourrsl.com.au.

Suzanne Long
CEO
Nambour RSL Club

 

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Monday 23 March 2020

  

To our loyal members, guests and community,

Thank you for your valuable support and understanding through this extremely difficult time. Our team are truly grateful for every well wish and kind gesture received in recent weeks. We understand that all Australians have been affected by the Coronavirus pandemic and encourage you to continue doing your bit to flatten the curve of Coronavirus infection.

On Sunday, March 22, the Prime Minister Scott Morrison announced that Licensed Clubs, along with many other non-essential services, must cease operations from midday on Monday, March 23.

In light of this ruling, we have made the difficult decision not to open today, March 23, and remain closed until permitted to re-open.

I would like to take this opportunity to assure all staff, members and guests that we will return. When this time comes, we’ll need your support more than ever, to visit and enjoy your community club, just like you’ve always done.

We will continue to follow the directions of all Government levels, with the health and wellbeing of our community our top priority. We look forward to welcoming you back to the Club soon and will update you through our communication channels when we know more.

We’re in this together. We will return.

Kind Regards,

Suzanne Long
CEO
Boldbridge Group Limited
Nambour RSL Club

 

____________________________________________________________

 

19 March 2020

 

Dear Members and Guests,

WE ARE OPEN!

However we have had to make changes due to the Government’s announcement regarding COVID-19, social distancing and the limitation of 100 people per zone. The following changes are effective immediately and will be regularly reviewed by our senior management team. Changes and updates are necessary to comply with Government restriction and communication with members and guests will be provided as soon as possible.

What’s available for you:

  • The Club’s operating hours, 7 days, are 10am – late
  • Gaming with measures in place to support social distancing and hygiene
  • Dining there’s no need to make a booking and measures are in place to support social distancing and hygiene
  • Bar with measures in place to support social distancing and hygiene
  • Keno and TAB with measures in place to support social distancing and hygiene

What is not currently available:

  • Tuesday and Friday morning Bingo
  • Entertainment in Mosaic Bar and Function Room
  • Senior’s Club and QuizzaMe in Mosaic Bar
  • Raffles on Fridays and Saturdays
  • Gaming Promotions and Members’ Draws
  • Temporary closure of the Kids’ Room and Youth Room
  • Temporary suspension of the Courtesy Bus

We appreciate your support and understanding at this difficult time and hope to see you in the Club soon. Updates will be provided via email to subscribing members, our website at nambourrsl.com.au, social media and in Club.

If you have any questions or concern please email admin@nambourrsl.com.au or call 5441 2366.

Kind Regards,

Suzanne Long
CEO
Boldbridge Group Limited
Nambour RSL Club

 

____________________________________________________________

 

16 March 2020

Dear Members and Guests,

The Club is monitoring the Australian Government’s information and advice on

COVID-19. Our staff, members and guests are our top priority and we’re taking precautions to protect their health and safety whilst at the Club.

The Australian Government has recently advised that non-essential gatherings should be limited to 500 people or less. Please be aware that this does not include the normal operating practices of the hospitality industry. We remain open for business and club activities as normal. However, we are reviewing all events booked in the club function room for the proceeding 6 weeks and will respond accordingly to future updates.

As a hospitality venue, we already have high cleaning and hygiene standards, however as a precautionary measure for the well-being of all, we have also implemented:

  • Disinfecting all areas including surfaces, game consoles, POS terminals, door handles, bathrooms and table tops.
  • Hand sanitising stations throughout the Club for customers and staff to use.
  • Wellness policy whereby any staff member presenting as unwell must stay home and provide medical clearance before returning to work.

What can you do to help? Take care of your health and protect others by:

  • Washing your hands regularly and thoroughly with an alcohol-based hand rub or wash them with soap and water.
  • Maintain social distancing of at least 1 metre between yourself and anyone who is coughing or sneezing.
  • Avoid touching your hand, nose and mouth to limit the spread of germs
  • Cover your mouth with a tissue or your bent elbow when coughing or sneezing
  • If you feel unwell with a fever, cough or breathing difficulties stay home and seek medical care, even with mild symptoms such as headache and a slight runny nose, until you recover.

Customers must not visit the Club if any of the following apply:

  • You have visited or transited through the following countries within the past 14 days: China, Iran, Korea and Italy.
  • You have arrived into Australia from midnight 15 March 2020 and are required to self-isolate for 14 days.
  • You have been in close contact with a person who has been diagnosed with COVID 19 or is displaying the symptoms of COVID-19.
  • You have travelled to another area and are showing symptoms of COVID-19.

Our senior management will continue to monitor the advice of Government officials and provide updates as information comes to hand. We understand that these are challenging times and hope that you will continue to visit your community club. If you have any concerns please email me on admin@nambourrsl.com.au.

 

Suzanne Long
CEO

Boldbridge Group Limited
Nambour RSL Club